[PDF.34pb] The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship
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The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship
Bryan Bergeron
[PDF.pk43] The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship
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| #3022150 in eBooks | 2000-11-17 | 2000-11-17 | File type: PDF||0 of 0 people found the following review helpful.| okay, but dated...|By Larry|Overall good concepts however because of when it was published mobile, social and big data/analytics are not disscussed at a level that I would expect.|5 of 6 people found the following review helpful.| The Eternal E-Customer|By Corrine F Charais|This book has worthwhile insights for everyone. Say yo||"...a masterful job. He presents a roadmap for the next generation of Web-based service delivery." -- John P. Glaser, Ph.D., Vice President and CIO, Partners HeathCare System
"...brilliant and entertaining... Bryan Bergeron has provided a com
The Eternal E-Customer focuses on getting ebusinesses to the next level of customer loyalty. In the competitive world of ecommerce, the winners know that the key to success is customer appreciation and retention. Emotionally Intelligent Interfaces (EII) are driven by data from previous customer interactions, explicit customer preferences, and based on customer profiles. EIIs build trust and customer loyalty by offering shoppers the intimacy and individual attention they ...
You can specify the type of files you want, for your device.The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship | Bryan Bergeron. I really enjoyed this book and have already told so many people about it!
