[PDF.29zk] Taming the Search-and-Switch Customer: Earning Customer Loyalty in a Compulsion-to-Compare World
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Taming the Search-and-Switch Customer: Earning Customer Loyalty in a Compulsion-to-Compare World
Jill Griffin
[PDF.qd80] Taming the Search-and-Switch Customer: Earning Customer Loyalty in a Compulsion-to-Compare World
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| #2287712 in eBooks | 2009-03-25 | 2009-03-25 | File type: PDF||0 of 0 people found the following review helpful.| Must-read books for salespeople at all levels|By Trong Tang|I just finished reading two books of Jill Griffin, Customer Loyalty and Taming. Those excellent books gave me the whole picture of the seven key stages of growing a loyal customer, how to be and stay different in the age of "Search-and-Switch". It's must-read books for salespeople at all levels.
Besides, I h|From the Inside Flap||Taming the Search-and-Switch Customer |Customer loyalty strategies have turned a whole new page. Have you? |Today's customers typically begin their selection process by using Internet search engines, which provide an endless array of choice
Praise for Taming the Search-and-Switch Customer
"What an excellent wake-up call! Your company's most valuable asset—your loyal customers—have more tools than ever to compare you to competitors and switch. Griffin does an excellent job identifying the risks to customer loyalty in an environment of immediate and abundant information, and defines a path to earn loyalty through delivery of enhanced value in the eyes of your customers. A truly important...
You easily download any file type for your device.Taming the Search-and-Switch Customer: Earning Customer Loyalty in a Compulsion-to-Compare World | Jill Griffin. I really enjoyed this book and have already told so many people about it!
