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| #1113482 in eBooks | 2013-11-25 | 2013-11-19 | File type: PDF||1 of 1 people found the following review helpful.| Great Book!|By Joe Shilkrot|FANTASTIC! I feel as though customer service is slipping throughout every industry, and the companies who get on board with these methods will be the companies that succeed. This book does a great job of explaining simple concepts that will lead to referrals, better relationships, and generate higher sales because of the way you treat people. This bo|About the Author|Rick Conlow is the CEO and cofounder of WCW Partners, a global management consulting and training firm. Rick has helped numerous companies such as Target, Costco, Andersen Windows, and Canadian Linen reduce complaints, improve profits, and incre
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You can specify the type of files you want, for your gadget.Superstar Customer Service | Rick Conlow, Doug Watsabaugh. I really enjoyed this book and have already told so many people about it!
