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Superior Customer Value: Strategies for Winning and Retaining Customers, Third Edition

Art Weinstein




[PDF.pd91] Superior Customer Value: Strategies for Winning and Retaining Customers, Third Edition

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 | #1297898 in eBooks |  2016-04-19 |  2016-04-19 | File type: PDF

||0 of 0 people found the following review helpful.| The book is not only a great tool for school classes but also for jobs that ...|By Alvin Cobbs|The book is not only a great tool for school classes but also for jobs that want better results in customer satisfaction|0 of 0 people found the following review helpful.| Four Stars|By chris|Great price and delivery was on time.|0 o|About the Author||Art Weinstein is a professor of marketing in the Huizenga School of Business and Entrepreneurship at Nova Southeastern University, Fort Lauderdale. He earned his Ph.D. in 1991 from Florida International University. Dr. Weinstein is the author o

A customer-centric culture provides focus and direction for the organization, ensuring that exceptional value will be offered to customers — this, in turn, results in enhanced market performance. Unfortunately, caught up in the daily economic and competitive pressures of running complex and fast-changing businesses, managers may lose sight of customers’ desires. And, consequently, customer experiences often fall far short of expectations.


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You can specify the type of files you want, for your gadget.Superior Customer Value: Strategies for Winning and Retaining Customers, Third Edition   |  Art Weinstein. I really enjoyed this book and have already told so many people about it!

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