| #1865982 in eBooks | 2013-02-15 | 2013-02-15 | File type: PDF||0 of 0 people found the following review helpful.| GREAT ITEM TO HAVE|By David|This was a BIG HELP for me to have this outline to be more productive with my staff meetings as we review the book as a group
The must-read summary of Ken Blanchard, Jim Ballard and Fred Finch's book: "Customer Mania: It’s Never Too Late to Build a Customer-Focused Company".
This complete summary of the ideas from Ken Blanchard, Jim Ballard and Fred Finch's book "Customer Mania" shows that to succeed in business today, you have to provide consistently great customer service. In other words, unless you have a unified, people-first, customer-oriented culture, it will be di...
You easily download any file type for your device.Summary: Customer Mania: Review and Analysis of Blanchard, Ballard and Finch's Book | BusinessNews Publishing. I really enjoyed this book and have already told so many people about it!