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Salesforce Service Cloud For Dummies

Jon Paz, T. J. Kelley




[PDF.lt10] Salesforce Service Cloud For Dummies

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 | #215976 in eBooks |  2015-04-15 |  2015-04-15 | File type: PDF

||4 of 4 people found the following review helpful.| The Ultimate Guide For Salesforce.com Service Cloud|By Peter James Ryan|A terrific book for any new or existing users of Salesforce.com. Jon and TJ do an excellent job of walking the reader through the steps of configuring the system to meet both basic and advanced use cases, while preparing the reader for the impact of design decisions on the long term support of the system.From the Back Cover||Learn to:
  • Enable your agents to provide efficient service
  • Interact with customers through any channel
  • Improve internal communication and collaboration
  • Resolve custome

    Learn how to provide top-grade customer service anywhere, anytime with Salesforce Service Cloud

    Salesforce Service Cloud empowers your service organization to interact with customers through any channel and provide an individualized experience that will be worth sharing—for your customers and for your company. Salesforce Service Cloud For Dummies is one the first books to focus specifically on Salesforce Service Cloud software. With it, you'll disc...

    You easily download any file type for your gadget.Salesforce Service Cloud For Dummies   |  Jon Paz, T. J. Kelley. Just read it with an open mind because none of us really know.

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