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Optimierung im Beschwerdemanagement der Fünf-Sterne-Hotellerie. Aktuelle Situation und Möglichkeiten eines führenden deutschen Luxushotels (German Edition)

Lennart Seiffert




[PDF.jf29] Optimierung im Beschwerdemanagement der Fünf-Sterne-Hotellerie. Aktuelle Situation und Möglichkeiten eines führenden deutschen Luxushotels (German Edition)

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 |  2015-08-26 |  2015-08-26 | File type: PDF

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Projektarbeit aus dem Jahr 2014 im Fachbereich Hotelfach / Gaststättengewerbe, Note: 1,0, , Sprache: Deutsch, Abstract: Die Bedeutung des Beschwerdemanagements (BSM) hat in den letzten Jahren erheblich zugenommen. Es wird mittlerweile in jedem Geschäft, Betrieb oder Unternehmen verwendet. Allerdings wird dieses Teilgebiet des Customer Relationship Managements nicht immer nachhaltig umgesetzt. Aus einem nicht konzeptionell umgesetzten Beschwerdemanagement verlie...

You easily download any file type for your device.Optimierung im Beschwerdemanagement der Fünf-Sterne-Hotellerie. Aktuelle Situation und Möglichkeiten eines führenden deutschen Luxushotels (German Edition)   |  Lennart Seiffert. I have read it a couple of times and even shared with my family members. Really good. Couldnt put it down.

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