[PDF.59ha] How You Do... What You Do: Create Service Excellence That Wins Clients For Life
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How You Do... What You Do: Create Service Excellence That Wins Clients For Life
Bob Livingston, David (foreword by) Calhoun
[PDF.oz59] How You Do... What You Do: Create Service Excellence That Wins Clients For Life
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| #2278685 in eBooks | 2008-06-01 | 2008-06-01 | File type: PDF||2 of 3 people found the following review helpful.| Also, what a company can be and do for its salespeople|By Robert Morris|Frankly, I doubt if there are any head-snapping revelations left concerning customer service but I continue to be impressed by recently published books in which their authors offer thought-provoking perspectives, insights, and suggestions worthy of careful consideration. Just as there is a buyer for every|From the Back Cover||Executive Praise for How You Do…What You Do |“How You Do. . .What You Do is a great read with immediate application! Bob's extensive experience validates how service wins in today's marketplace.”-Dun
In three years Livingston helped the 17,000- employee strong Crossmark increase its sales revenues by 30 percent and add an additional 2,400 workers
Livingston will promote the book on his busy speaking tour, which includes keynote addresses at several large consumer products information conferences
Includes numerous on-the-street examples and case studies throughout the book
You can specify the type of files you want, for your device.How You Do... What You Do: Create Service Excellence That Wins Clients For Life | Bob Livingston, David (foreword by) Calhoun. I really enjoyed this book and have already told so many people about it!