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Failure to Communicate: How Conversations Go Wrong and What You Can Do to Right Them

Holly Weeks




[PDF.od15] Failure to Communicate: How Conversations Go Wrong and What You Can Do to Right Them

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 | #725979 in eBooks |  2010-05-20 |  2010-05-20 | File type: PDF

||0 of 0 people found the following review helpful.| Five Stars|By Naomi P|Awesome book - wish it were required reading in our educational system.|2 of 2 people found the following review helpful.| The author's diagnostic and remedies for tough conversations is probably ...|By MyMusings|The author's diagnostic and remedies for tough conversations is probably the most important se| |"Failure to Communicate helps you untangle yourself from the grip of emotions during heated exchanges, and clearly navigate through anger, stress, nerves and confusion." --ManagerSmarter.com, September 16, 2008|About the Author

Your stomach's churning; you're hyperventilating -- you're in a badly deteriorating conversation at work. Such exchanges, which run the gamut from firing subordinates to parrying verbal attacks from colleagues, are so loaded with anger, confusion, and fear that most people handle them poorly: they avoid them, clamp down, or give in.

But dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers and compa...

You can specify the type of files you want, for your gadget.Failure to Communicate: How Conversations Go Wrong and What You Can Do to Right Them   |  Holly Weeks. I was recommended this book by a dear friend of mine.

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