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Effective Client Management in Professional Services: How to Build Successful Client Relationships

Jack Berkovi




[PDF.kn71] Effective Client Management in Professional Services: How to Build Successful Client Relationships

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 | #2446409 in eBooks |  2014-12-28 |  2014-12-28 | File type: PDF

|| |'Jack Berkovi has produced a first class book on effective client management with specific reference to professional services firms. The book is very well structured and easy to read, with clever use of pertinent case studies to amplify the points raised. In a

How do firms become Client-centric? Effective Client Management in Professional Services is about putting the Client first, everywhere, in the activities of professional services firms. The book introduces The Client Management Model™ to enable firms to assess their level of Client orientation and relationship development. It also features The Client Management Index™ which enables firms to benchmark their result against their peers.

Many firms are s...

You can specify the type of files you want, for your device.Effective Client Management in Professional Services: How to Build Successful Client Relationships   |  Jack Berkovi. I have read it a couple of times and even shared with my family members. Really good. Couldnt put it down.

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