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| #3335940 in eBooks | 2002-04-18 | 2002-04-18 | File type: PDF||8 of 8 people found the following review helpful.| Essential Insight for Any Marketing Professional|By Michael Lowenstein|I can always tell how useful and informative I consider a book by how much page dog-earing, highlighting and underlining I've done. This book looks like it has been through a major battle.
So many things impressed me. On page 111, for example, they give a 'top of mind' marketing success sto|About the Author|Mary Naylor is the founder and CEO of Capitol Concierge, listed by "Inc "magazine as one of the nation's fastest-growing companies, and of VIPdesk, the leading provider of "live" Web-based concierge services. She is a top expert and lecturer on
Techniques to reap more business from fewer customers
Mary Naylor transformed Capitol Concierge from a small, struggling start-up into a hugely successful corporate concierge service. Customer Chemistry chronicles how she did itand how readers can use Naylor's innovative customer relationship management and marketing approaches in their own firms. Customer Chemistry presents a systematic blueprint for identifying top-lin...
You easily download any file type for your gadget.Customer Chemistry | Mary Naylor. I really enjoyed this book and have already told so many people about it!
